Terms of service

Tuuli Terms of Service

1. Overview

This website is operated by Tuuli GmbH (“Tuuli”, “we”, “us”, “our”). Throughout the site, the terms “we”, “us” and “our” refer to Tuuli. By accessing our site or purchasing from us, you (“you”, “user”, “customer”) agree to be bound by these Terms of Service (“Terms”).

These Terms apply to all users of the site, including browsers, vendors, customers, merchants and content contributors. Please read these Terms carefully before using our website. If you do not agree to all the terms and conditions, you may not use the site or our services.

Any new features or tools added to the current store will also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates on the website. Your continued use of the site after changes are posted means you accept those changes.

Our store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services to you.

2. Online store terms

By agreeing to these Terms, you confirm that you are at least the legal age of majority in your place of residence, or that you are the legal age of majority and have given consent for any minor dependants to use this site.

You may not use our products for any illegal or unauthorised purpose, and you may not violate any laws in your jurisdiction (including copyright laws) when using the site. You must not transmit any worms, viruses or destructive code. Any breach or violation of these Terms may result in immediate termination of your access to the service.

3. General conditions

We reserve the right to refuse service to anyone at any time, within the limits of applicable law.

You understand that your content (excluding credit card information) may be transferred unencrypted over various networks and may be adapted to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, or access to the service, without our express written permission.

4. Accuracy, completeness and timeliness of information

We try to keep information on this site accurate and up to date, but we do not guarantee that all information is complete, current or error-free. The content is provided for general information only and should not be the sole basis for decision-making without consulting other primary sources. Any reliance on the material on this site is at your own risk.

This site may contain historical information which, by definition, may no longer be current. We may modify the contents of the site at any time, but we are not obliged to update any information. You agree that it is your responsibility to monitor changes to our site.

5. Modifications to the service and prices

Product prices are subject to change without notice. We reserve the right to modify or discontinue the service (or any part of it) at any time without notice. We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the service.

6. Products or services

Certain products or services may be available exclusively online through the website and may be in limited quantities. Returns or exchanges are handled in accordance with our Return & Refund Policy.

We make reasonable efforts to display product colours and images accurately, but we cannot guarantee that your device display will show colours precisely.

We reserve the right, but are not obliged, to limit sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right case by case. We may limit quantities of any products or services offered. All descriptions of products and prices are subject to change at any time without notice. We may discontinue any product at any time.

We do not guarantee that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected immediately.

7. Accuracy of billing and account information

We reserve the right to refuse any order placed with us. We may, at our discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account or using the same billing and/or shipping address. If we change or cancel an order, we may try to notify you using the email or billing address/phone number provided with the order.

You agree to provide current, complete and accurate purchase and account information for all purchases made in our store, and to promptly update your account and other details (including email address and payment details) so we can complete your transactions and contact you if needed.

8. Optional tools and third-party links

We may provide access to third-party tools or links to third-party websites that we do not monitor or control. These tools and sites are provided “as is” and “as available” without warranties of any kind. We are not liable for any issues arising from your use of such tools or third-party sites.

Your use of optional tools or third-party sites is at your own risk and subject to the terms of those third-party providers.

9. User comments, feedback and other submissions

If you send us ideas, suggestions, proposals, plans or other materials (collectively “comments”), you agree that we may edit, copy, publish, distribute, translate and use them in any medium at any time, without obligation to keep them confidential, pay compensation or respond.

You are responsible for ensuring that your comments do not infringe any rights of third parties and do not contain unlawful, abusive, obscene or harmful content. You must not submit any comments containing malware or code that could affect the operation of the service or any related website.

10. Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, inaccuracies and omissions

Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies or omissions (for example in product descriptions, pricing, promotions, shipping charges or availability). We reserve the right to correct any errors, change or update information, or cancel orders if any information is inaccurate at any time (including after you submit your order), to the extent allowed by law.

12. Prohibited uses

In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content for any unlawful purpose; to solicit others to perform unlawful acts; to violate regulations, rules or laws; to infringe intellectual property rights; to harass, abuse, insult, harm or discriminate; to submit false information; to upload malware; to collect personal information of others without consent; to spam or scrape; for obscene or immoral purposes; or to interfere with security features of the service.

We may terminate your use of the service for violating any prohibited use.

13. Disclaimer of warranties; limitation of liability

We do not guarantee that your use of the service will be uninterrupted, timely, secure or error-free. You agree that your use of the service is at your sole risk. The service and all products delivered through it are provided “as is” and “as available”, except where expressly stated otherwise.

To the fullest extent permitted by law, Tuuli GmbH and its officers, employees, partners and suppliers will not be liable for any indirect, incidental, punitive or consequential damages arising from your use of the service or products, except where such limitation is not allowed by applicable law.

14. Indemnification

You agree to indemnify and hold Tuuli GmbH and our affiliates, partners, officers, directors, agents and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to your breach of these Terms or violation of any law or rights of a third party.

15. Severability

If any provision of these Terms is found to be unlawful, void or unenforceable, that provision shall be enforced to the maximum extent permitted, and the unenforceable part will be deemed severed. This will not affect the validity of the remaining provisions.

16. Termination

These Terms remain in effect until terminated by you or us. You may terminate them at any time by stopping use of the site and notifying us if required. If we believe you have failed to comply with these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to the termination date.

17. Entire agreement

These Terms, together with any policies posted on the site (such as our Privacy Policy and Return & Refund Policy), constitute the entire agreement between you and us regarding use of the site and services, and replace any prior agreements or communications.

18. Governing law

These Terms of Service and any separate agreements under which we provide services to you are governed by and construed in accordance with the laws of Austria, without regard to conflict-of-law rules.

19. Changes to the Terms

You can review the most current version of these Terms at any time on this page. We may update or change the Terms by posting revisions on the website. It is your responsibility to check this page regularly. Your continued use of the site after changes are posted means you accept those changes.

20. Contact information

If you have questions about these Terms, please contact us:

Tuuli GmbH
Am Bubenberg 21/4
8472 Spielfeld
Straß in Steiermark, Austria
Email: info@tuuli-shop.com
Phone: +43 67762180086

You can also use the EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.